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Track & Trace Your Shipment

Processing Time

We truly believe that only a good customer service will take our business further in the future. With this core believe, we committed ourselves to provide our highest quality of customer service and order fulfillment to you. We will process all in stock item purchases for shipping within 2-3 business days (Monday to Friday) , unless otherwise which we communicate with you via email.
 
When your order ships, we will email you a shipping confirmation with tracking information. You may also login to your account and check on your orders status for the tracking number.  To track your package, please refer to the below.
 

International Express Shipment Tracking

If you have opted for express delivery, you should expect a delivery from us within the 3 to 5 business days depending on location. Our express deliveries is handled by established with proven track record courier company which is FedEx and DHL.
 
For FedEx shipment please visit:- http://www.fedex.com/Tracking
 
For DHL shipment please visit:- http://www.dhl.com/en/express/tracking.html
 
EMS** - For express shipment Singapore please visit:- http://www.speedpost.com.sg/
 
** Due to Customs clearance issue, all express shipment to Singapore will be using EMS service.  EMS will takes about 4/5 working days.
 

International Normal Registered Airmail Shipment Tracking

Package sent using Registered Airmail will be delivered by your own country official postal service. Example: USPS, Canada Post, Ceska Post, UK Royal Mail, Australia Post, etc. Please allow up to 3 to 5 working days before you can see results in your country postal service system tracking.  All Registered airmail will require a transit time of 2 to 3 weeks before its reach your address. Transit time varies across country and locations. 
 
We have engaged with 2 separate  registered airmail company namely Singapore Post and DHL eCommerce solutions.
 

Singapore Post Package Tracking:-

All Singapore Post tracking number will begin with the letter "LN" or "RQ" and end with "SG". Example:  LN123456789SG, RQ123456789SG.
 
You may track the package status through your own country postal service website or just visit our Singapore Post website at http://www.singpost.com/
 

DHL eCommerce Package Tracking:-

DHL eCommerce or previous known as DHL Global Mail package tracking number will begin with the letter "MYAFO" or "MYAHE".  Example:  MYAFO123456789SG,  MYAHE123456-123456-1452
 
 
You may track the package status by visiting DHL website at http://webtrack.dhlglobalmail.com/

 
Below are some of the tracking result captured from DHL eCommerce and various postal service around the world (click to enlarge picture):-
 
United States
United States
United Kingdom
New Zealand
Australia
Luxembourg
Singapore Post
USPS
USPS
Italy Post
Swiss Post
Spain Post

 

ContactLensHouse is retailer that sells contact lenses and other related products in an e-business environment. You are required to obtain a valid prescription by your eye care professional's and confirm that the order placed is in accordance to the said valid prescription as stipulated by your eye care professional's. Information on this site is provided for informational purposes only. It is not meant to substitute for the advice provided by your eye care professional's or other medical professional. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contacts. If you experience any pain or discomfort from your contact lens, discontinue use immediately and consult your eye care professional.